At Voltares, we are committed to listening to our stakeholders and addressing concerns in a fair, respectful, and timely manner. Our grievance mechanism is open to anyone who may be impacted by our activities.
What is a grievance?
A grievance is any concern, complaint, or suggestion related to:
Our projects
Our contractors or subcontractors
Environmental or social impacts
Health, safety, or labor conditions
Our conduct or business practices
How to submit a grievance
Anyone can submit a grievance, you can contact us through our online form:k
Or you can send us an email to:
office@voltares.com
Confidentiality & Non-Retaliation
All grievances are handled confidentially.
Personal information is used only for grievance management.
No individual will face retaliation, punishment, or loss of rights for raising a complaint.
Workers may also use internal worker grievance channels if they prefer.
!! Anonymous grievances are accepted and treated equally, although we may be unable to respond without contact details.
